At ez999, the privacy and security of every Pakistani player's personal data is treated as a core platform obligation — not an afterthought. This Privacy Policy explains precisely what information ez999 collects from you, why it is collected, how it is used, who it may be shared with, and what rights you hold over your own data. Please read this document carefully before completing your ez999 registration or ez999 login.
These six commitments summarise the spirit of ez999's approach to data privacy. The full legal detail is set out in the policy sections below.
All data transmitted between your device and the ez999 platform is protected by industry-standard 256-bit TLS encryption. Your personal details, PKR transaction records, and ez999 login credentials are never transmitted in plain text.
ez999 collects only the personal data that is strictly necessary to operate the platform, process PKR transactions, comply with KYC obligations, and provide a personalised experience. We do not collect data for its own sake.
ez999 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. It is used exclusively to operate your ez999 account and improve the platform experience.
All ez999 data processing activities are conducted in compliance with applicable international data protection standards. Third-party processors used by ez999 are contractually required to maintain the same standard of data protection.
You retain meaningful rights over your personal data held by ez999, including the right to access, correct, and in certain circumstances request deletion of your information. These rights can be exercised at any time by contacting ez999 support.
ez999 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. When data is no longer required, it is securely deleted or anonymised.
ez999 is an internationally operating online casino and sports betting platform serving Pakistani players and other users across permitted jurisdictions. The ez999 platform is accessible at ez999.ws and encompasses all associated services including cricket betting, PSL markets, sports wagering, live dealer casino, slot games, and keno products, all transacted in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, "ez999", "we", "us", and "our" refer to the operators of the ez999 platform. "You", "your", and "player" refer to any individual who accesses, registers on, or otherwise interacts with the ez999 platform.
Questions regarding this Privacy Policy or ez999's data processing activities may be directed to our support team at the contact details set out in Section 13 of this document.
This Privacy Policy applies to all personal data that ez999 collects and processes in connection with the following activities:
This Policy does not apply to third-party websites or services that may be referenced or accessible from the ez999 platform. ez999 is not responsible for the privacy practices of any third party and encourages players to review the privacy policies of any external services independently.
ez999 collects personal data in the following categories. The specific data points collected will depend on the products and features you use on the ez999 platform.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, gender | Registration & KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore, Islamabad) | Registration & account updates |
| Financial Data | Payment method details, PKR transaction amounts, deposit and withdrawal history | Deposits, withdrawals & KYC |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Every platform visit & ez999 login |
| Usage Data | Pages visited, games played, bets placed, session duration, feature interactions | Ongoing platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods activated | Responsible gaming tool usage |
ez999 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where voluntarily disclosed by a player in the context of a responsible gaming support request, in which case such data is handled with the highest level of confidentiality.
ez999 uses the personal data it collects for the following specific and legitimate purposes:
ez999 processes your personal data only where a valid legal basis exists for doing so. The legal bases on which ez999 relies are as follows:
ez999 does not sell your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this Policy:
All third-party processors engaged by ez999 are required to maintain appropriate technical and organisational security measures and to process your personal data only in accordance with ez999's instructions and applicable data protection law.
ez999 uses cookies and similar tracking technologies to operate the platform, improve user experience, and — where consented — deliver relevant promotional content. The following categories of cookies are used:
You can manage or disable non-essential cookies at any time through your browser's cookie settings. Please note that disabling certain cookies may affect the functionality of the ez999 platform. Your consent to marketing cookies does not affect your rights under this Privacy Policy.
ez999 retains personal data for the periods set out below, after which data is securely deleted or anonymised unless a longer retention period is required by applicable law:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | 5 years from account closure | AML regulatory obligation |
| Financial Transaction Records | 5 years from transaction date | Legal and regulatory compliance |
| Account & Login Data | Duration of account + 2 years | Contractual & dispute resolution |
| Support Communications | 3 years from last interaction | Dispute resolution & quality assurance |
| Usage & Analytics Data | 24 months (rolling) | Platform improvement |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of lawful processing |
| Self-Exclusion Records | Minimum 7 years | Responsible gaming compliance |
Where ez999 is required to retain data beyond the periods stated above due to ongoing legal proceedings, regulatory investigations, or dispute resolution processes, data will be retained until those matters are fully resolved.
ez999 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. The security measures deployed include, but are not limited to:
Despite these measures, no online platform can guarantee absolute security. ez999 strongly encourages players to use a unique, strong password for their ez999 account and to enable any available two-factor authentication options. If you suspect that your account has been compromised, please contact ez999 support immediately at the details in Section 13.
Subject to applicable law and certain regulatory limitations, you hold the following rights in relation to your personal data held by ez999:
To exercise any of the above rights, please contact ez999 support as detailed in Section 13. ez999 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or high in volume, this period may be extended by a further 60 days, with notice provided to you.
Please note that certain rights are subject to limitations under applicable law — for example, ez999 cannot delete financial transaction records that must be retained under AML regulations, even upon request.
The ez999 platform is strictly intended for individuals aged 21 years and above. ez999 does not knowingly collect, process, or retain personal data from any individual under the age of 21. The 21+ age requirement is enforced through the account registration process and KYC verification procedures.
If ez999 becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be deleted in accordance with this Privacy Policy, and any funds held in the account will be handled in accordance with the ez999 Terms & Conditions and applicable law.
If you believe that a person under the age of 21 has registered on the ez999 platform, please contact us immediately using the details in Section 13 so that appropriate action can be taken without delay.
ez999 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, platform features, or data processing practices. The "Last Reviewed" date at the top of this document will be updated whenever material changes are made.
Where changes are material — meaning they meaningfully affect your rights or the way ez999 processes your personal data — ez999 will notify registered players via the email address held on their account or through a prominent notice on the platform prior to the changes taking effect.
Your continued use of the ez999 platform following notification of changes to this Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with any change, you should cease using the platform and may request account closure by contacting ez999 support.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data ez999 holds about you, please contact our support team using the details below. All data-related queries are handled with strict confidentiality by trained personnel.
ez999 aims to acknowledge all privacy-related queries within 24 hours and to resolve data rights requests within the 30-day statutory period. For information about your broader rights and obligations as an ez999 player, please review the Terms & Conditions and Responsible Gaming pages.
Your personal and financial data is protected at every step. Cricket betting, PSL markets, slots, live casino, and keno — all in PKR, all secured. 21+ only. Please play responsibly.